POLICY RETURN DEADLINE:
Our return policy extends for 30 days from the date of purchase. If 30 days have passed since your purchase, regrettably, we cannot offer you a refund or exchange. To qualify for a return, your item must be unused and in the same condition as when you received it, and it must be in its original packaging.
Please refrain from returning your purchase directly to the manufacturer.
There are instances where only partial refunds are granted (if applicable):
Items showing obvious signs of use, any item not in its original condition, is damaged, or missing parts for reasons not due to our error, and any item returned more than 30 days after delivery will be considered non-returnable items.
RETURNS (IF APPLICABLE):
Upon receipt and inspection of your return, we will send you an email to acknowledge that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
If you have not yet received your refund, please first check your bank account. Then, contact your credit card company, as there may be a delay before your refund is officially posted. If you have completed these steps and have still not received your refund, please utilize the "Contact Us" link at the top of the page to send us an email. We will respond within 24 hours upon receiving your message.
EXCHANGES (IF APPLICABLE):
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please send us an email by clicking the "Contact Us" link at the top of this page.
Rest assured, we endeavor to respond to all emails within a 24-hour timeframe.
SHIPPING:
To initiate the return of your product, please email us for instructions. We will respond to your email within 24 hours. You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable. In the event of a refund, the cost of return shipping will be deducted from your refund. The time it takes for your exchanged product to reach you may vary depending on your location.